Providing Relevant and Accessible Training through Mobile Phones and Learning Management Systems

After a new employee is hired, they aren’t left in a vacuum to create a project or perform a task. No, they are working with teams of various sizes and developing skills. Beyond that, employees new and old, need to receive training to reinforce previously studied concepts and expand their horizons with new ideas. The problem presented today is that the traditional path of taking small classes is no longer easy or effective for modern workers.

Instead, the world is saturated with technology in all corners, and it’s changing how people consume content of all kinds. Content is packaged in small bits, often less then 3 minutes long or a few hundred words at most. Participating in a training session is not only more time consuming for most employees, it’s in opposition to what they’re confortable with, slowing down the learning process dramatically.

That is why companies are rising up that specialize in Learning Management Systems, or LMS. These systems are designed to hold a large amount of data, whether it be videos, short summary documents, or a series of slides providing bite-sized learning opportunities for employees.

Saba Software, a company based in the UK, has created a system called TIM the Intelligent Mentor, a set of algorithms that learn from each and every user, creating custom learning profiles for every employee that uses the software. The value in this kind of software reaches into multiple areas. Employees can engage in training in whatever way they want, confident that the intelligent system will help them learn what they need. Employers can also dig into analytics provided by TIM, and tailor their content within TIM to fit employees’ needs as necessary.

In addition to providing complex systems for each user, learning on mobile devices is a highly requested feature for companies that take their work on the road. In other LMSs, there are accompanying mobile apps that allow employees to quickly glance at material before they launch into important presentations or meetings.

However, be careful when investing in an LMS. The goal of new learning software is not to use learning software. Purchasing a LMS has the express goal of making training opportunities easier for employees so that they may fulfill the needs of the company better and better with each training module.

The Importance of Social Awareness in Human Resources

In today’s world, social awareness can make or break a career. No matter your opinion on world events or social developments, not being aware of what is going on can dramatically limit the potential of your human resources department. The world is changing, and human resources must be conscious enough of the shift to not only prevent disaster, but also make timely resource decisions.

If your company is selling a product, the employees should do their best to avoid making products that run against ideas deemed offensive. This is not as simple as it appears. In the age of social media and the 24-hour news cycle, significant movements may arise, and your company’s product or marketing may need to change to avoid being cast aside, or even worse, publicly ridiculed.

How do you begin to adapt to such changes in the marketplace? First, it’s important to recognize that not every social shift will be worth paying attention to. From the human resources angle, a political gaffe that becomes entangled with a social campaign requires little to no attention. However, other significant movements, especially in the area of hiring women and racial minorities, are worthy of attention. Social activists pay attention to how companies react to such movements, and human resources is an integral part of altering how the company is perceived should it be put under intense scrutiny.

Above all, being aware of social movements is not an easily executed task. Responding to a movement requires slow consideration of ethics and the company vision. It’s not wise to hire a new employee or make adjustments to resources based solely on hot topics. Instead, experience and tact is required.


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